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Our turnkey, backend fulfillment service enables you to remain focused on marketing strategy while we quickly and seamlessly implement this critical step in your promotional program. ID's Fulfillment Team is positioned to speedily service all of your established reply mechanisms –
from printed reply forms and call center requests to electronic response drivers!
We'll collect the responses, complete data entry, and send out fulfillment packages per your requirements. Beyond that, our capabilities include aggregating data responses, analyzing them, and developing comprehensive performance reports so that you can measure your program’s progress
at periodic intervals.
Our streamlined services include:
- Business Reply Card/Envelope, Internet Electronic Reply, and Telemarketing Request Processing
- Data Entry
- Compilation – including DOB, interest, and email capture for ongoing CRM efforts
- Response Metrics and Reporting
- Cooperative Data Collection, Fulfillment Delivery, and Reporting for Clients with Call Center and Website Support Operations
- Fulfillment and Shipping of Prospect Reply Requests including:
- Personalized Letters – customizable for targeted segments depending on response provided
- Brochures and Related Literature
- Purchase and Fulfillment/Packaging of Gift Items: Achieve economies of scale in purchasing various promotional products through ID including digital thermometers, first aid kits, aromatherapy kits, etc.
- Inventory Warehousing and Management
- Postage Management
For more information relating to our backend fulfillment service, call Mark Frisina at 610-995-0860, ext 105 or email us at fulfillmentsvcs@insights-direct.com.
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